SMPS Chicago FAQ

Q. How do I contact the SMPS Board:

A. Please use the emails below:

PRESIDENT presidentsmpschicago@gmail.com

PAST PRESIDENT ppsmpschicago@gmail.com

PRESIDENT ELECT pesmpschicago@gmail.com

SECRETARY secretarysmpschicago@gmail.com

TREASURER treasurersmpschicago@gmail.com

PROGRAMS programssmpschicago@gmail.com

SPECIAL EVENTS sesmpschicago@gmail.com

PROFESSIONAL DEVELOPMENT pdsmpschicago@gmail.com

SPONSORSHIP sponsorshipsmpschicago@gmail.com

COMMUNICATIONS communicationssmpschicago@gmail.com

MEMBERSHIP membershipsmpschicago@gmail.com

 

Q. I just joined, why can’t I log in as a member yet?

A. It takes a little time for SMPS National and our local database to sync up – please allow up to one month for your login credentials to become active. In the meantime, just send an email to smpschicago@gmail.com regarding the event you are trying to register for and we will sort it out.

 

Q. I am a member, how do I change my email address?

A. Please login to the SMPS National site, www.smps.org to update your profile. Within one month, the information should be updated in the local smps-chi.org database – if it isn’t, please let us know and we will get it sorted out.

 

Q. How do I reset my password?

A. On the login page, click “Forgot Username/Password”. An email is sent to SMPS Chicago. We will then send you an email regarding your login information.

 

Q. What is the cancellation policy?

A. All sales are final. Refunds must be requested 5 days prior to an event, in writing or by email.

 

Q. I cannot attend an upcoming event. Can I send someone in my place?

A. Sure! Please let us know at least two days before the event, and send us the name and email of the person who is taking your place. S/He will then receive a new confirmation – and your previously existing confirmation will become invalid. If you are a member and s/he is not, the difference in fee will need to be paid.

 

Q. What if I owe SMPS Chicago for a past event?

A. No problem, simply contact SMPS Chicago Treasurer Irina Gaglos via email at treasurersmpschicago@gmail.com, to make your payment.

 

Q. Where should payments be mailed?

A. SMPS Chicago, 211 South Clark Street, P.O. Box 2765, Chicago, IL 60690

 

Q. Do I email job bank openings to SMPS Chicago?

A. The new smps-chi.org website allows you to enter the job description and application details, and allows your firm to pay for the posting. After you complete this process, SMPS Chicago will do a review of the posting and approve it to be published. Please allow two business days for publishing under normal conditions.

 

Q. What if I need to make a revision to a job bank posting?

A. Just contact SMPS Chicago at smpschicago@gmail.com and we will make the revision within two business days.

 

Q. What if my membership lapses, can I still login into the site?

A. Of course, although some information may not be visible to you until you renew – which you will hopefully do as soon as possible. For information on renewals and reinstatement, please visit www.smps.org.

 

Q. Can I register more than myself for event?

A. Definitely. After you register yourself for the event, it will prompt you to see if have any others you’d like to sign up as well. Email smpschicago@gmail.com with any questions.

 

Q. How can I pay for events on smps-chi.org?

A. Cash, Check, Visa, Mastercard, Amex or Discover

 

Q. Why do I receive two emails regarding event invitations or SMPS Chicago News?

A. You may be in the system with two different emails. Perhaps a work email was used to register for once event and a home email was used a different time. Please send an email to our Membership Director David Copeland, at membershipsmpschicago@gmail.com to sort it out.

 

Q. I have SMPS BUCKS, how do I use them?

A. When registering for a monthly program or professional development event, contact SMPS Chicago Treasurer Irini Gaglos at treasurersmpschicago@gmail.com and she will help you get signed up.

 

Q. An event is sold out, how do I get on the waiting list?

A. Click Add to Waiting List and complete information requested. When additional registrations are available, SMPS Chicago will email the person/people on the list in the order listed to let them know they may login to complete registration. Note, you will not be registered automatically. These additional registrations are released on a first come, first served manner, so be sure to register quickly if you get email notifying you of an opening.

 

Q: I am a member of another SMPS Chapter, can I register for a, SMPS Chicago event at the member price?

A: You can attend our monthly lunch programs at the SMPS Chicago member rate! In the registration ticket options, please select Out of State Member ticket option and enter in the field when required your chapter. Select other events also offer the Chicago member price to Out of State members. 

 

Q. Who develops the SMPS Chicago event graphics?

A. Our graphics have been created by SMPS Chicago and Echo Design Group.

 

Q. I’m a new member and want be more involved. How do I get on a committee?

A. Thanks for your interest! Jessie Erickson (JErickson@pepperconstruction.com) of the SMPS Chicago Membership Committee works with all committee chairs to understand their volunteer needs and will be able to communicate this to you. If your first choice committee is full, we hope you will choose another one. You can also get involved without joining a committee and instead by pitching in on event-by-event basis.

 

Q. Who qualifies for student registration?

A. Student Membership Eligibility. Registration at the Student rate is verified and if the registrant is found to be non-compliant with these requirements, s/he will be responsible for the balance of the full, applicable rate.

 

Q: How does my firm become an Annual Sponsor?

A: Email sponsorshipsmpschicago@gmail.com to notify us of your interest so we may follow up with you. Or, you can sign up when the Sponsorship Program details are made available – this occurs in the fall of each Program Year (September to August).Current Sponsorship Program details can be found here.

 

Q: How does my firm sponsor an event or program?

A: Email sponsorshipsmpschicago@gmail.com to notify us or your interest and we will coordinate the details.

 

Q: I am not receiving SMPS Chicago emails about events and news, why?

A: If you are a member or attended a past event, you may have opted out of receiving our emails. Please email membershipsmpschicago@gmail.com to inquire. Our system is a simple in or opt-out system. Another reason may be that you've not verified your email. If you receive a verifcation email, please complete the process so we can keep you informed of events and news.

 

Q: How do I find out more about CPSM Certification?

A: Visit our CPSM certification page to get started.