Dine and Shine - Relationships Matter: Build Enduring Client Connections

December 05, 2017
8:30 AM to 10:30 AM
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WSP
600 West Chicago Avenue, Suite 650
Chicago, IL 60654
http://www.wsp.com
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We are still dining and shining... but this time it will be over breakfast!

Join SMPS Chicago for a “Dine and Shine” webinar! (prerecorded).

These guided presentations are produced by SMPS National and are followed by group discussion with industry peers.

In today's hyper-competitive business environment, doing great work is no longer good enough. Nurturing and expanding relationships is necessary to retain long-term clients. As project managers and technical professionals, we are expected to not only do great work and achieve client satisfaction, but also to position our firm for future projects. Every project and client interaction creates an opportunity to achieve these objectives.

#dineandshine

Learning Objectives

This webinar will help attendees:

  1. Understand the topics that lead to meaningful client conversations
  2. Explore tools to promote client retention
  3. Identify behaviors that build strong relationships

Schedule

8:30am - 9am: Networking and Breakfast

9am -10:30am - Webinar and Discussion

Event Sponsor

About the Speaker

Wally Hise, P.E., Vice President, HDR

Wally Hise has 30 years of industry experience working at engineering and construction firms ranging in size from $20M to more than $1B. His previous responsibilities span most aspects of an AEC company including operations, marketing and management. He has applied sales, marketing and client management principles across the commercial and government markets. In his current role, Wally manages strategic planning, business development, pursuits and proposals, and marketing services for HDR's Federal program. He holds a Bachelor's degree in engineering, and is a licensed professional and certified trainer.

Attendees, please bring an ID to check in at the security desk.

Parking is available on N. Larrabee St. across from venue is approximately $8 for 2 hours.

CEU Credits
SMPS Webinars are approved for 1.5 continuing education units for the Certified Professional Services Marketer (CPSM) program and 1.5 learning units from the American Institute of Architects. Recordings of SMPS Webinars are approved for 1.5 CPSM CEUs.

All sales are final. Refunds must be requested 5 days prior to an event in writing or by email. 

 

 

Tickets

$25.00 Members
$50.00 after 05:00 pm December 1

$25.00 Non-member
$50.00 after 05:00 pm December 1